SquareTrade has a 4-star rating on Trustpilot. Out of more than 13,000 reviews, 74% of reviewers said they had an excellent experience, while 12% of consumers rated the experience as bad.
How reliable is SquareTrade?
SquareTrade has a consumer rating of 1.27 stars from 60 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about SquareTrade most frequently mention protection plan and customer service problems. SquareTrade ranks 55th among Insurance Other sites.
Does SquareTrade repair or replace?
SquareTrade stands behind their service and expects that they can repair or replace your product within five business days. If the service takes longer than five business days of receipt at SquareTrade’s repair depot, you can request a refund for the cost of the service plan you purchased.
Is SquareTrade a monthly fee?
There is no monthly or other recurring fees. Some of the SquareTrade plans have a deductible for repairs, but this one does not. 2 of 2 found this helpful.
What does the SquareTrade protection plan cover?
SquareTrade Protection Plans covers all mechanical/electrical failures that happen during normal use, such as button failure, depleted (non-replaceable) batteries, and non-responsive charging ports or audio jacks. Plans that include accident protection also cover damage from accidents like drop and spills.
What happens if SquareTrade can’t fix my item?
Depending on the issue, we will either arrange for a replacement or refund the replacement cost. The maximum liability over the life of your protection plan is the original purchase price of the insured item.
Is SquareTrade going out of business?
Allstate announced today that it closed the purchase of San Francisco-based SquareTrade, a 16-year-old company that sells warranties to consumers buying cellphones and other electronic devices at big-box stores like Costco, Sam’s Club and Target.
Does SquareTrade give you your money back?
If your item breaks and we can’t fix it, we’ll reimburse your full item purchase price. That’s money you can use towards the latest and greatest. … If you cancel, we’ll even give you your money back, pro-rated for the time you haven’t used.
What voids a SquareTrade warranty?
Fortunately, SquareTrade honors every valid claim, and only voids a warranty if the item was never eligible for a Care Plan or in cases of outright fraud.
How long does SquareTrade last?
SquareTrade Protection Plans protect your eBay purchases from mechanical and electrical failures during normal use. 1 to 4 years of coverage, as indicated at the time that you purchase your Protection Plan.
Does SquareTrade have a deductible?
A $149 deductible applies to all SquareTrade smartphone claims. This is true regardless of device type, model/make, age, whether the phone was purchased or leased, or whether the claim involves accidental damage, electrical/mechanical failure, or any other failure or damage type.
Does SquareTrade cover cracked screen?
SquareTrade smartphone Protection Plans cover: Drops, cracked screens, spills and liquid damage. Mechanical & electrical failures.
How long do I have to buy a SquareTrade warranty?
For refurbished or used items: You have 90 days from your purchase date to buy a SquareTrade Care Plan. If you’re not sure if you’ll keep the item, we have a 100% refund policy in the first 60 days (and it’s prorated after that), with no re-stocking fees like some retailer warranties.
How do I activate my SquareTrade warranty?
Follow these steps to activate your warranty:
- Download the SquareTrade App on the device the warranty was purchased for.
- Selecting “Manage My Plans” and login, if you dont have an account click “Don’t have a password?” …
- Select the plan that needs to be activated.
- Tap on the “Activate My Plan”
How does SquareTrade reimburse?
SquareTrade fixes it or pays the cost to replace – in five days. Five-Day Service Guarantee: SquareTrade will reimburse the full item price or fix your item and ship it back within five business days of receiving it at the depot, or your care plan is free.
How do I contact SquareTrade by phone?
File a claim online at www.squaretrade.com or call Us toll-free at 1-877 WARRANTY (1-877-927-7268) and explain the problem.